Chat Reference Guide FOR LIBRARIANS: Recent Updates

This guide will be updated as services and policies change. Let Natasha Bishop (neb79@cornell.edu) know if there is something that should be corrected or added. Please note: we want to keep this lean and to the point. We will work to add other items as needed or as available.

• (8/17/2022)
  • Equipment page updated to reflect Mann's new equipment rental policy.
  • Printing page updated to reflect changes to Mann's poster printing policy.
•  (6/27/2022)
  • 3D printing service information added to Printing and Other On-site Services page. 
• (10/6/2021)
  • Updated Equipment available to include Mann's sewing machines.
  • Career Services allows students to reserve private rooms for interviews and exams. More information in Library Spaces.
• (9/13/2021) A few updates:
  • More details on self-service scanning (including large-format scanning) added to the Scanning page.
  • Printing page updated with more CU Print locations and information on quarter cards.
  • Equipment and Laptops updated with most recent information.
  • Referral Directory updated with new Desktop Services portal.
  • New Other Campuses page added with information on Tech, Geneva, Weill, and other campuses.
• (8/25/2021) BACK TO SCHOOL UPDATE: The entire guide has been updated to reflect current operations. Each page has been updated, but here are some highlights:
  • Physical Materials: Patrons have the option of requesting materials at regular or contactless locations. Full list of locations on the page.
  • Library Spaces: All libraries (except Adelson) are open. This page now lists reservable rooms (with links) for each library.
  • Course Reserves: Some libraries have maintained self-serve reserves.
  • Equipment and Laptops: Lists of all available laptops and equipment at different units. Mann and Olin should have their laptops available for circulation in the next day or two.
  • Printing and Other On-site Services: Locations of all CU Printers; Updated info on Poster Printing at Mann
  • New FOLIO Page: A list of known issues that people ask about on chat--such as failed renewals.

I expect there to be fewer procedural changes this semester, but I'll try to keep the guide up to date. If you notice something missing/out of date, just let me (Natasha) know!