Chat Reference Guide For Public Services staff & Librarians: Recent Updates

This guide will be updated as services and policies change. Let Tom Ottaviano (tjo65) or Rob Kotaska (rfk45) know if there is something that should be corrected or added. Please note: we want to keep this lean and to the point. We will work to add other items as needed or as available.

• (8/17/2022)
  • Equipment page updated to reflect Mann's new equipment rental policy.
  • Printing page updated to reflect changes to Mann's poster printing policy.
•  (6/27/2022)
  • 3D printing service information added to Printing and Other On-site Services page. 
• (10/6/2021)
  • Updated Equipment available to include Mann's sewing machines.
  • Career Services allows students to reserve private rooms for interviews and exams. More information in Library Spaces.
• (9/13/2021) A few updates:
  • More details on self-service scanning (including large-format scanning) added to the Scanning page.
  • Printing page updated with more CU Print locations and information on quarter cards.
  • Equipment and Laptops updated with most recent information.
  • Referral Directory updated with new Desktop Services portal.
  • New Other Campuses page added with information on Tech, Geneva, Weill, and other campuses.
• (8/25/2021) BACK TO SCHOOL UPDATE: The entire guide has been updated to reflect current operations. Each page has been updated, but here are some highlights:
  • Physical Materials: Patrons have the option of requesting materials at regular or contactless locations. Full list of locations on the page.
  • Library Spaces: All libraries (except Adelson) are open. This page now lists reservable rooms (with links) for each library.
  • Course Reserves: Some libraries have maintained self-serve reserves.
  • Equipment and Laptops: Lists of all available laptops and equipment at different units. Mann and Olin should have their laptops available for circulation in the next day or two.
  • Printing and Other On-site Services: Locations of all CU Printers; Updated info on Poster Printing at Mann
  • New FOLIO Page: A list of known issues that people ask about on chat--such as failed renewals.

I expect there to be fewer procedural changes this semester, but I'll try to keep the guide up to date. If you notice something missing/out of date, just let me (Natasha) know!