Getting Help

The Cornell University Library provides a variety of GIS support services for Cornell students, staff, and faculty.  We can help you find and use data, troubleshoot GIS software, plan a geospatial analysis, or refer you to other GIS experts on campus.

Mann Library

Mann Library has a GIS Help Desk located in the consultation area (towards the left as you enter the library).  During the school year, the desk is usually open 2-4pm Monday through Friday.  When the desk is closed, help is available by appointment only.

Due to Covid-19, and until further notice, all GIS appointments will be conducted over online via Zoom. At a minimum, this will allow us to have an audio conversation, optionally with video and screensharing, which can be very useful for troubleshooting. If you have not yet used Zoom at Cornell, you can install the (free) software at Once installed, simply follow the Zoom meeting URL that you will receive after setting up a GIS appointment.

We recommend that you schedule an appointment to reserve a 30-minute time slot.  However, we also welcome walk-in questions if we are not busy with a scheduled consultation.

If none of the available appointment times are convenient for you, please e-mail Keith Jenkins (the GIS Librarian) to arrange another time.

Olin Library

The Digital CoLab (Olin Library 107) is a spot for study, collaboration, and conversation.  The CoLab is available for consultations on digital scholarship topics such as text analysis, GIS and mapping, data visualization, digital publishing and exhibits, databases, and more.

Come by to ask questions about:

  • Making digital maps
  • Programming with R
  • Working with databases and SQL
  • Getting started with text analysis
  • Creating digital exhibits & digital publications
  • Anything else related to digital research or pedagogy that you can dream up