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Printing Support FAQs and Troubleshooting for CU Print

Some Frequently Asked Questions and Solutions for Printing at Cornell. Most links will direct to a solution at CIT Pages. CIT owns CU Print.

About CU Print

CU Print is a campus printing service offered by Cornell Information Technologies. It's a fast, easy, and inexpensive way to print. With CU Print, you can use any networked computer to send files over the campus network to laser printers located in libraries, computer labs, and elsewhere. CU Print is available at these locations.

To use CU Print, you'll need your Cornell NetID and password, plus a CU Print account. A CU Print account has been created for all matriculated students.

You can use CU Print printers from a computer on or off campus. You need to install CU Print software to use it from a personal, non-lab computer; computers in labs already have the software installed. 

In order to install CU Print or print to a CU Print printer, you must be connected to one of Cornell's Wi-Fi networks (not including the Cornell-Visitor wireless network). If you're off campus, use CU VPN to connect to Cornell's network.

The Basics